THE LAZARIS MATERIAL

Return/Refund Policy 

Our return policy is as follows:

For tapes, CDs, Books, Cassettes, DVDs, and videos:

These items are not returnable unless:

a) the product is defective, in which case you will need to call to receive a Return Authorization Number, or; b) you have special circumstances, in which case you will need to call and explain them, and if a return is approved, you will receive authorization to return the product or to receive a credit or refund.

For live or pay-per-view workshop registrations:

The return/credit/refund policy varies with each workshop. The terms are defined for each workshop with the description of the specific workshop that you purchased. Generally there is a non-refundable fee ($10.00 for Evening events; $50.00 for longer events) or a transfer fee ($10.00 for Evening events; $25.00 for longer events). After that deduction, the remaining amount can be refunded or applied to another event unless there is a specific “cut off” date in which case there are no refunds. If there is a cut off date, it will be defined with the event description.

For downloads:

Downloads are non-refundable. If you experience technical difficulties with a particular download, let us know and we will either issue a coupon so the title can be re-downloaded, or we will send you a physical copy to replace the purchased download.